We aim to change the way people think about HVAC contractors by providing top-of-the-line service and the best AC products in the industry.
I couldn’t have asked for anyone better. We highly recommend to professionalism of all the people we met from Palm Air.
Steve Z made a service call to my house this morning for my second floor air conditioning unit.
Here is some of the most recent feedback we have received:
I was extremely pleased with the total experience
He went above and beyond for me, and I really appreciate it. We’re up and running cool clean-air!
I was having troubles with my thermostat installation and so I had 2 different appointments, one with Caleb, one with Benjamin. Both were excellent and worked to the best of their ability to help solve the problem spending much longer at my house than they intended. The were both patient, calm and knowledgeable as we worked through the issues calling both Honeywell and Comcast multiple times. I really appreciated their time and attention to this problem! Thank you, Lucy
I had a great experience with Palm Air, they were able to make a service visit within a short time of calling them. Bruce, the technician who serviced my A/C unit, was very professional and kept me informed while addressing my issue quickly. Five stars all around!
Christopher was great! Maintenance our AC and educated me on my service. Overall, very happy with service! On time, professional, and very friendly.
My technician, Barrington, was very professional, on time, and friendly. He answered all our questions and explained in detail anything we should keep an eye on or be aware of. Services were completed for a fair price and we were very satisfied.
AMAZING!! Christopher came over after hours at about 6:00pm as we had an AC unit break in our master bedroom. He was courteous, professional, and just a good guy. Thank you Christopher and thank you Palm Air. A+++++++
After bad experiences elsewhere, called Palm Air yesterday when our AC unit shut off. They were polite and helpful on the phone, and dispatched a technician (Caleb) within 2 hours. Caleb is great. A real pro. Did a system check, a full flush of the drains and pan, installed a new air filter and set us up with a very affordable maintenance plan. AC is now working perfectly. We are VERY happy with the service!
We just returned to our house in Delray Beach after an extended period away and discovered our condensate drain was plugged and water was pouring out into our laundry room from under the air handler. Palm Air sent Barrington out at 7 PM on Sunday night and he spent 2 hours getting the problem cleared up for us. I am extremely grateful for Palm Air's responsiveness and the quality of their work.
Christopher from Palm Air visited me to take care of an issue with my heat pump. He worked hard the entire time he was here and took care of the problem completely. The only amount I was charged was the agreed-upon fee for the visit. He was professional and pleasant throughout. I highly recommend both the company and Christopher.
Great experience with Palm Air AC. Barrington came out to our house this morning and did a fantastic job. He was professional, courteous and efficient. He explained what he was doing and as a new homeowner I very much appreciated his help. 5/5 Stars.
A week ago our landlord hired Palm Air to service our non-working A/C. The technician (very good) got our A/C working quickly; however, a follow-up was required. Bruce was the technician who did the follow-up. He was very professional, did an in-depth, thorough analysis and determined what had caused the outage in the first place.
Called for service and within two hours a service tech was at my home. Service tech Bruce was a breath of fresh air as he took the time to understand my concerns about the AC. He did a complete check up of the unit made a couple of minor adjustments and my system is at 100%. Its nice to have a company like Palm Air to call and know that you will be taken care of by a professional service tech, and a support group at their office that makes you feel confident that your needs will be met.
Very professional. Highly recommended
We needed to replace our air conditioning/heating system. The technicians, Alex and Vernon, did a great job! They were cordial, diligent and careful to clean up whatever mess was caused by the disassembling and installing of the new system and thermostat. They tested everything thoroughly and we would recommend them without hesitation.
A wonderful service company with skilled technicians. Christopher recently serviced our air conditioning units and make sure everything was current and working.
Our service representative, Caleb McFarland, was a pleasure to have around. He was courteous and hard working and thorough. He did the work at a very fair price and did not try to gouge us. For these reasons, I no longer have to look for a reliable air conditioning company. With Palm Air, I have found one.
Christopher was knowledgeable and a gentleman. Did a fine job
Had entire new A/C system and smart thermostat installed while we out of town. All went well. PalmAir sent Barrington over on our request to check out a few small issues and go over a few things about our thermostat. He was a great guy, knew his stuff---a pleasure to deal with!!!!
After using different A/C companies, I could say that Palm Air is so far the best! We had a mini-split unit installed. From the comfort consultant Jeff to Alex and Vernon, we received excellent customer service. The installation was impeccable. Alex and Vernon were professional and clean. Before that, we used Palm Air to do maintenance and repair our A/C. Both Marcos and Christopher were awesome. They both went over the recommendations for our unit. They were honest (something you don't see that often) and communicative. I cannot speak highly enough about this company. Their team is amazing!
Just moved into my house in Boca Raton and my main AC unit stop cooling. I called Palm Air based on the reviews and they did not disappoint, it’s clear why they have so many 5 star reviews. This is a company that cares a ton about the customer. Unfortunately when the Palm Air repair tech came out he informed me that the coils on my condenser had a leak and most of the refrigerant was gone. They had the main office call me within 20 minutes after he left to discuss options on whether I wanted to repair or replace. They were not pushy at all and did not pressure me into buying a new system however after waiting the pros/cons and cost of repair vs. replacement it made much more sense to replace the entire unit. Josue was fantastic coming over to give me a quote within an hour after speaking to the main office. He was extremely professional, friendly and honest. Now keep in mind all this was happening at 4pm on a Friday. Well, Josue called the main office and then worked to get an install crew to work on Saturday so I wouldn’t be without AC over the weekend. The next day exactly as they said (8am) Alan and Chris showed up. They couldn’t have been more friendly, professional and efficient. By 2pm the entire system was installed and running great. The whole experience was just smooth from start to finish! I will be using Palm Air for everything from now on.
Benjamin was fantastic. Explained everything and provided excellent service. Patiently answered all my questions in terms one can understand. He is the best of the best.
We have used Palm Air for years, all of their technicians are professional, efficient and capable. Today we had Christopher come for regular maintenance and when he introduced himself he promised me “5 star service” which he (and all their technicians) then provided, so I wanted to give him the same treatment! I really count on Palm Air, and they have never let me down.
Palm Air responed to my call, sending a technician to my apartment within two hours. The tech examined the unit and told me what he was doing step by step. When he left, one hour later, the unit was working as new. Palm Air followed up two and three days later. These guys are great. I highly recommend them.
Benjamin was friendly, helpful and extremely knowledgeable. He took the time to tell us exactly what he was doing and why it needed to be done . Bonus- the dog liked him!
very promt! called and they came an hour later (2 hours faster the the quoted time) and ed was extremely knowledgeable, found and fixed all issues! thanks palm air
They delivered a high standard of customer service. They are very passionate, very kind, very polite, and I think They deserves to have a five out of five star ratings. Thank you for doing a great job.
We aim to change the way people think about HVAC contractors by providing top-of-the-line service and the best AC products in the industry. But don’t just take our word for it. Here is some of the most recent feedback we have received:
Already have a great experience to share? Send us your feedback!
Jeff Julin, my sales rep, was professional, knowledgeable courteous and friendly. He was able to schedule the new installation quickly, which made me very happy! The installation team of Chuck and Alex were wonderful. They kept me informed as they completed the installation and were patient with me when I had questions. Their work was spot on. My home was spotless when they completed their work.
I highly recommend the Palm Air Team! I have already had two of my neighbors sign up to replace their systems and I will continue to promote Palm Air.
- Sandy Shapiro
I have had the pleasure of working with Jeff and Everett with regard to Palm Air sponsoring the Palm Beach Open Tennis League.
As a result of their support, my wife and I decided to change our air conditioner service provider to Palm Air. Yesterday was our first maintenance service. Steve showed up on schedule and was thorough, knowledgeable, professional and a pleasure to deal with. We are so pleased that we made the switch. I highly recommend them to anyone interested in quality work with a smile.
- Sandy Frank
We were greeted in the morning by Chuck and Alex who arrived right on schedule to begin the installation of a new A/C system. Both were courteous and efficient. Each one had a particular job to do and they got right to it. I couldn’t have asked for anyone better. We highly recommend to professionalism of all the people we met from Palm Air. I was extremely pleased with the total experience
- Martin Spiro
Outstanding Service & attention to detail. My technician, Sean Robinson, quickly diagnosed & repaired my air conditioner. He then went beyond my expectations by checking & adjusting all the vents to ensure maximized air flow throughout my condo. Finally, Sean checked the thermostat and educated me on its various settings. I’ve never experienced the quality of service & professionalism Sean displayed. He is a walking advertisement for Palm Air. He deserves to be given an award for excellence.
Steve Z made a service call to my house this morning for my second floor air conditioning unit. He went above and beyond for me, and I really appreciate it. We’re up and running cool clean-air! Thank you so much.
- Kathy From KB Wholesale Pet
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Steve Zonenstein came out this afternoon for a 6 month service call. He was fantastic! He explained everything he was doing and showed me how to deal with a clogged drain, which can be a problem at times. He was thorough, knowledgeable, professional and extremely pleasant. Very happy with the service call. Thank you, Palm Air.
Sean was great. Your company really is the best I have dealt with. He went over my entire system thoroughly and explained everything. Great service
I am very pleased with the Palm Air staff and service. From the office staff to the field techs everyone has been courteous, prompt and professional. I use Palm Air for my business and my home.