Palm Air has always been great to deal with and today's service visit was more of the same. Bruce - the service tech - was unbelievably good and went out of his way to address my concerns and cost-effectively resolve my issues.
Christopher was patient and helpful and a pleasure to have around fixing the unit. 10/10 would use them again and recommend!
Great company to deal with. Super professional and great prices. I recommend them to everyone I hear who is looking for A/C services.
The Palm Aire air conditioning maintenance agreement is by far the best! They changed all the AC filters drained the lines and did they complete the check of the unit inside and outside. The technician Christopher was exceptionally helpful in explaining how to program the thermostat and set the schedule. He was extra clean and wiped the dust away while changing the AC filters. He checked the warranty on one of the units to find out that the part was still under warranty. Palm Aire is by far the best AC company in town!
I've had my A/C system maintenance agreement with Palm Air through the Boca Raton office for several years. I've consistently found them to be efficient, trustworthy, timely and an overall pleasure to deal with. Alex was my service rep on my most recent checkup yesterday. He was extremely knowledgeable and well-spoken. As I bought my system from Palm Air back in 2013, we discussed it's longevity and the importance of proper maintenance. I live near the ocean. He showed me what was salt buildup through the years and explained how to clean my unit properly. He was very neat and tidy. Thought I told him not to worry about it, he even put on his shoe covers every time he had to walk in and out of my house. It's the little things like that which show a company actually cares. Five starts to Palm Air and 5 stars to Alex. Total professionalism across the board from all the staff I've come across through the years. Old-school family style way of running a business. They're the best.
Amazing service, Christopher is a professional who explains you what's going on with your AC system and basically he takes care of your house.
Bruce Coe did a great job, found the problem quickly and was out the door and back running..
Bruce was very efficient and cordial. He was informative and did a great job.
All of the employees that have come for service (recently) are friendly, knowledgeable, and they sincerely seem to know exactly what they are doing. We have had some terrible AC companies in the 20 years we have lived here. Today Christopher was here … very professional and nice. Yesterday I believe the gentleman’s name was Caleb that came. We were very impressed with his work and attitude! 5 stars all around.
All of the guys from Palm Air have done a good job servicing or installing our A/C units over the years. This time it was Barrington who did the service, but all the technicians seem good and competent.
Barrington came to our house to perform a scheduled system maintenance and I found him to be the consummate professional. He was extremely knowledgeable, super aggressive, and very polite. I would recommend Barrington to any of my friends in need of A/C service.
Both Barrington and Jose were very professional, cleaned up and explained and answered all of our questions. Look forward to seeing either or both in the next 6 months for our next maintenance.
Christopher came out to my Home and Office and did an amazing job. I had 4 ac companies come out an do maintenance and nobody was as clear as he was. He broke down my system in a way where I understood. Other companies seem to create problems that aren't there an sell you something. He didn't do any of that like every other company did. I recommend everyone get the Maintenace they provide and recommend Christopher to do the job. I did exactly what he suggested. He was clean and professional. Christopher is definitely the reason I would use Palm Air.
We have been having troubles with our AC system at my job, we contacted Palm Air who dispatched Christopher. He came out and was able to resolve the problem without anybody in the office getting distracted. Quick and thorough job done, great experience! After this experience, I scheduled to have Christopher come out to my home for maintenance on my AC system. I would definitely recommend Christopher to anybody having AC problems.
Christopher came out to my companies office to fix our HVAC system. He was able to diagnose a problem that our 2 previous repairmen could not discover. I was thrilled with the experience and would not hesitate to contact Christopher and the Palm Air team again. 5/5 stars!
We use Palm Air for A/C system maintenance at our office. Christopher came out this week and did a thorough inspection and was professional and courteous. He also assisted me with making an appointment for my home to get a quote on our Pool Heater. Very happy with Palm Air Service.
Christopher was prompt, professional and friendly. A++
On 12/30/22 Palm Air sent Alex to service my AC. He was very informative meaning that I was asking questions. Alex also fixed the problem that AC had. I highly recommend Alex and would like him to be the one to service my AC at all times. God bless and please have a Prosperous New Year 2023.
Barrington did our maintenance…he was courteous, thorough, and patient. Will give him 5 stars.
This is a wonderful company, who has provided exceptional service to my mom and her home. Bruce is a skilled and patient technician, who even came on Christmas today to make sure the heat was working properly. Thanks again!
Jose arrived on time, friendly, courteous, professional for our semi annual A/C service. He was very knowledgeable & friendly Would like to request for him be our service technician
Alex I was very courteous and professional.
I own a boutique nail salon in Boca and needed service for my AC. I called at least 7 places who advertised that they took care of commercial accounts but they did not. I called Palm air and from the first call to the actual service call they were fantastic. Making the appt was easy. I believe it was Alex who was my tech, showed up on time. I was even late as stuck in traffic and he was very cool about it. Serviced everything for me. Really nice guy too. Showed me what he did, gave me recommendations for better upkeep as well. I would definitely recommend them for home or commerical. Thank you, Staci
Very satisfied with the service. Bruce was prompt - and had the courtesy to call when en route, as all the servicemen do. He was experienced, professional and explained everything in detail. He was also extremely neat and respectful of our home.
We have three ac systems and one heater for the pool. I have been a customer for more than 8 years, but today was blown away by the INCREDIBLE attention to detail, professionalism and over all customer service of Christopher. He not only did his job, but went beyond by taking his time to explain granularly the issues with my ac system. Christopher is by far the best technician we have ever had visit us and will request for him on the future visits. Palm Air, you are to be recognized for having such a great individuals on your TEAM! Thank you