This was the best experience I have had with any AC company. Josue the sales manager was very knowledgeable and presented all the operational and pricing options available to replace our unit. He came out quickly and made it very easy for us to make an informed decision. The pricing is more than fair and their response time exceptional. A Carrier replacement was chosen and the work was scheduled quickly. Kevin and John, the technicians, arrived on time as scheduled and did an excellent job from start to finish. They completed the job in a very short time. The work area was left spotless. I liked that they also clearly explained the finer points of the new system. I highly recommend Palm Air AC.
Kevin and John arrived on time on the early end of the window I was given. They were polite and respectful of me and my residence. They worked steadily and quietly, and completed the installation of an entire new AC system in the time frame they had predicted at the start. They were careful not to track dirt into my residence. When complete, they explained the functions and helped me with the new thermostat system. I could not have asked for a better installation experience and would highly recommend Palm Air . They have been doing my maintenance for several years as well, also in a very professional manner.
He was great. Bruce
Repair Technician Christopher was friendly, on-time, and provided me with a clear explanation about my system and what he was doing to get it running again. Perfect service call!
Palm Air just installed a new AC system for us and we are satisfied, with the units, price, and installation provided by installers Kevin and John. Both were very knowledgeable and accommodating to all my questions, and performed a very clean installation. They arrived on time and finished the job within their estimated time frame, can't ask for any more than that.
From start to finish, Palm Air has been great—from Sherri in customer service, taking my initial call and following up after the work was done, to Christopher, who made the repairs to my AC. He was efficient, respectful, and took the time to explain everything that needed to be done. Because they were professional and and responsive, I didn't hesitate to sign up for an annual service contract. I will be requesting Christopher again, and will gladly recommend him and Palm Air to friends and family.
First time using Palm Air. Our unit is large with a compressor on the roof of our condo. A great experience with Bruce as the technician. He examined every area and explained any possible problem areas. The unit is about 9 year old. The previous company I had used obviously had neglected to do any sort of thorough inspection. Bruce found several problems but explained each thoroughly and gave me a sound indication of how important each was so I could prioritize when to deal with each. He gave me immediate quotes as to cost but with no pressure. I'm very glad to have found Palm Air.
Christopher was extremely knowledgeable about the system, and explained things thoroughly!
John and Azoni replaced my A/C system. They arrived promptly on-time and proceeded to do the installation. They were very professional and friendly as well. When the work was completed and all cleaned up, they showed me some of the features and information needed going forward. Very pleased.
Met Barrington on a Saturday 12/2 or 12/09/23 with no cooling he did a great job of getting unit running, I thank him and Palm Beach A C for there service
Fantastic company & service. One of my unit died on me this week, I called and Palm Air was at my home within 4 hours, gave me a diagnostic, went to grab the parts and fixed the issue. The technician's name is Christopher and I hope you are as luck as I if you need Palm Air's help. Christopher is the ultimate professional!
I just got a new air conditioner with Palm Air in June 2023. Jeff Julin came to my house and explained everything to me, answering all my many questions about a new system! Both Jeff and the service people who came out for installation, troubleshooting, etc have been fantastic, super patient, and explained everything about my new system. Vernon, Alex, Azoni, and Jose were all wonderful and completely helpful with everything. I highly recommend this company. Also Angela in the office is always helpful!
Great techs and service! Christopher was professional, patient, and very nice....great ongoing service with this company! He really is a gem...always great service with a smile; reliable.