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I called today at 12 for an AC tune up and they were able to come out the same day. The three others I called were a week out. Bruce called when he was on his way and showed up on time. He did an awesome job. Explained everything, didn’t try and upsell anything, gave me options. Cleaned out my system, told me my flow rate, refrigerant amount and my my AC running again in no time. Highly recommend these guys and thank you again Bruce!!!
Our ac went down, and my wife called Palm Air. She asked them to send us out a knowledgeable technician. They absolutely did when they sent Bruce Coe out to our house. We were back up and running in no time. Thanks Bruce and thank you Palm Air.
Benjamin was great. He made the necessary repair and made sure everything was working properly.
We changed from another vendor to Palm Air two years ago. What a difference. Yesterday our A/C unit simply stopped working. It was 5:10pm and we had plans to go out at 7pm to see a 7:30 show. The house temperature had already risen to 82 degrees when I called Palm Air. A technician by the name of Bruce called me right back and said he would be at my house in 15 minutes. He arrived about 12 minutes later and in less than 40 minutes our A/C unit was up and running. He was polite and very professional and when he left our house was already cooling down to the temperature that we like. We were able to get ready ourselves and leave our house on time for the show. Thank you, Palm Air, and thank you Bruce!
Michael P. not only came out to service us after 9pm on a holiday weekend, but was kind and considerate and got our system up and running in no time. I would highly recommend Michael P. and Palm air for your air conditioning needs. Follow up; after our A/C conked out again we had Bruce come by and he provided equally excellent service and we will have our new air conditioner installed tomorrow by Palm Air. Final Review is definitely 5 stars. Kevin and Azani came by today and installed our new system. Not only were we expecting it not getting done today, but we were told it would take around 8 hours. These guys were in and out in 4.5 hours and we are now sitting cool and comfortable. We could not be more thankful. 5 stars for Palm Air
Barrington, did a great job with the A/C with unclogging the line. Thanks
Christopher Ast arrived early and was able to fix my A/C in no time. He was courteous and professional. I have and will continue to recommend this company to my friends.
Quentin went above and beyond to repair our ac. Professional, courteous and arrived earlier which was great. Very knowledgeable and he offered us valuable recommendations to keep our unit running and prevent future problems. I highly recommend this company.
Benjamin was great. Took his time explaining the report to me and was helpful throughout the whole service. I highly recommend palm air
Christopher and his assistant Khan were here most of the day. They were exemplary example of professionals as well as Real gentleman. Usually we don’t like workman at the house all day. But they were just delightful
Barrington, was very professional and had a great work ethic, he explained in details the issues with our A/C units and what to expect from the services that were rendered during his visit, I would highly recommend this company to anyone, I am highly satisfied with their services provided.
Had Kevin and Chris install a new Carrier unit at my residence and they were amazing. They arrived ahead of schedule, explained what was to be done and then worked until the install was complete. They removed all debris and cleaned all areas behind them. Any issues that arose during the install they addressed and alleviated. Exceptional price for a top of the line unit. Palm Air is the best in the business and employees like Kevin and Chris are the reason! Thanks again
Christopher Ast. was noticeably professional, communicative, well equipped, knowledgeable, prompt, kind, and efficient with his services. Great experience with this technician, thank you !
Bruce was amazing. Stayed late Friday night and Monday night because we really needed the help. Highly recommend. Great guy!
Michael P. Great job, professional, attentive to my questions, excellent service, explained every aspect of what he did and a great guy.
Had to have my AC repaired on a Sunday morning. Palm Air was very responsive. Benjamin came out on time to do the repair. He was extremely knowledgeable and very helpful in diagnosing, explaining and fixing the problem. My husband and I were impressed with his expertise, his professionalism and his demeanor. Under difficult conditions with the heat we have been experiencing, it was a pleasure dealing with him!
Overall, we have had a good experience with Palm Air. We have used them for service, we replaced aged ACs with new ones, and they now provide continued maintenance. They answer the phones promptly, they have same day availability when you need it (which is very important to us), and their service team is professional. Barrington has been to our home several times, figures out the solution to our AC issues, and gets the job done promptly and with a smile. It is a pleasure using service professionals like Palm Air.
We just came from Canada, and we were in need of immediate service for our air conditioner and we called Palm Air. They sent out Marcos in order to help us with our system. It was an absolute pleasure working with him throughout his time here. He was very professional, knowledgeable, answered every question that we had about our matter, and really cared about making sure that we were comfortable with the process. Merci beaucoup!!!
Installed 2 AC systems for me and they work great. Christopher Ast. is fantastic. Would highly recommend.
Ben was our Tech and he’s super knowledgeable ! He helped us understand a lot about your unit and in the future when we are ready for a new one we will def call and ask to speak to Ben ! Bens the best ! A real asset to the company . We’ve been looking for a good AC guy , and we know nothings for free but having someone honest to help you make decisions makes all the difference . We are very happy with our choice to call palm air AC .
We would like to thank our technician Benjamin for his professional and very attentive action to our a/c unit that was not functioning the other day. Although the unit is in need of replacement at this time he took the time to be sure to get it up and running for us. It is nice to have service people who genuinely care about the customer! Thank you very much Benjamin, we appreciate it!
Our family was in need of immediate service for our air conditioner and decided to call Palm Air. They sent out Benjamin in order to help us with our system. It was an absolute pleasure working with him throughout his time here. He was very professional, knowledgeable, answered every question that we had about our matter, and really cared about making sure that we were comfortable with the process. Then, on the day of our install, we got to meet Kevin, Chris, Vincent, Alex and Vernon. They worked the entire day and were meticulous in the install work. They made sure everything was properly done and working according to plan. They went over everything with us and made sure that we were happy with all of the work. We are now a Palm Air customer and look forward to getting the 5-Star service that they have provided for us in the future. We highly recommend this company! +The Santavicca Family
Marcos, the technician was phenomenal. Great to have Palm Air as my ac resource and especially fantastic to have Marcos.
A neighbor recommended PalmAir to us and WOW, do we ever owe that neighbor a debt of gratitude! We needed an A/C company to provide service on our older A/C unit and we had an issue that needed to be reviewed and resolved. So far PalmAir has exceeded all expectations we had/have for any kind of service company. They are readily available, punctual, professional, beyond competent and reasonably priced. And our Technician....Well, if we could give Barrington 100 stars, we absolutely would! Barrington is well spoken, professional knowledgable, competent, patient and thorough! He never makes us feel like he needs to rush through to get to a next client. He gives his total time and attention to the job at hand. He listens intently and respectfully and collaborates with us and takes whatever time it takes to explain every single thing thoroughly! He is bright and articulate and simply a pleasure to work with and to talk to! Thank you Barrington and thank you PalmAir for providing top notch, top-of-the-line service. Give these guys a try for sure! You won't regret it!
I’m sorry I don’t know the customer representative name who took the emergency call on Saturday approximate 4 PM, but she was extremely professional and very nice. I had the opportunity of Caleb M handling my service repair and I must say he was extremely professional, very caring, shared with me about the service program, which I was not aware and he registered me right away. Kaleb provided outstanding customer service. Thank you.
