There’s nothing quite like looking back at the previous year and feeling proud of all that you’ve accomplished. Now that the holiday season is over and we’re at the beginning of not only a new year but a new decade, the team at Palm Air would like to extend our heartfelt wishes for your success in all your future endeavors.
Last year was a phenomenal year filled with growth and new ideas. We’ve seen an increase of profits by 15%, our team has grown from 28 to 35 members, we kicked off our apprenticeship program, started construction for the expansion of our warehouse to expand our training room and we hit 500 google reviews! This is quite a milestone because just a year ago we barely had 8. This was all made possible due to the effort and commitment our employees have made to not only delivering quality service, but they went the extra mile to encourage their customers to take some time to leave their feedback.
Going into 2020 our goal is to continue on this path of growth to better serve our customers. From the beginning, our motto has always been to deliver cleaner, colder, more comfortable air and that is exactly what we will continue to do. With programs like our apprenticeship opportunities we ensure our new members are not only trained and certified adequately, but that they also understand and embody our core values.
At Palm Air, we go the extra mile to guarantee that everyone on our team is winning and doing what they can to take their abilities to the next level. Aside from our apprenticeship program, we have a 70k budget that is specifically for training our staff. This includes classes and online courses for our technicians and office staff. Our journey to success depends on the strength of our team and we believe in investing in the people who stand behind us.
As we move ahead in 2020, we hope to continue the great journey we are on, growing and learning to better serve our customers, communities and families. Our company’s phenomenal leadership and our dynamic employees are focused on ensuring this year is another success. We look forward to serving your HVAC needs throughout the year!
Steve Zonenstein came out this afternoon for a 6 month service call. He was fantastic! He explained everything he was doing and showed me how to deal with a clogged drain, which can be a problem at times. He was thorough, knowledgeable, professional and extremely pleasant. Very happy with the service call. Thank you, Palm Air.
Sean was great. Your company really is the best I have dealt with. He went over my entire system thoroughly and explained everything. Great service
I am very pleased with the Palm Air staff and service. From the office staff to the field techs everyone has been courteous, prompt and professional. I use Palm Air for my business and my home.