Just like many businesses all over the world, the team at Palm Air has made some adjustments and revisions to the way we do our jobs. These new measures were put in place to not only protect ourselves but to protect the health and safety of our clients and their families. Internally, we’ve now come up with a system to keep our technicians from passing through the office and potentially and unknowingly tracking in harmful bacteria or viruses. Instead, we deliver whatever parts and supplies our technicians need in the field. Our office has also invested in a UV lighting box that we use to sanitize any paperwork that comes in from outside.
We’re living in unprecedented times. People are pretty apprehensive at this time and we want our customers to know that we are very understanding of that and we’re adhering to all the necessary safety requirements. Before our professional and certified technicians enter your homes, tarps are laid out in front. Tools will also be sanitized before being brought into the home and our technicians will be wearing masks and gloves.
We feel blessed with the opportunity to continue to be of service to our community at a time when they need us. We are also able to support our employees so they can in turn take care of their families. As our state slowly starts to open up, we have extended our office hours on Saturdays to 7pm outside of our 24/7. Additionally, as the weather gets warmer, rest assured that we will be ready to serve any AC needs you may have.
We are mindful about the current situation and should you have the need for our services, we will show up with the utmost respect for the safety and health of you and your family. If you have any questions or concerns, let us know! https://www.palmairac.com/contact/
Steve Zonenstein came out this afternoon for a 6 month service call. He was fantastic! He explained everything he was doing and showed me how to deal with a clogged drain, which can be a problem at times. He was thorough, knowledgeable, professional and extremely pleasant. Very happy with the service call. Thank you, Palm Air.
Sean was great. Your company really is the best I have dealt with. He went over my entire system thoroughly and explained everything. Great service
I am very pleased with the Palm Air staff and service. From the office staff to the field techs everyone has been courteous, prompt and professional. I use Palm Air for my business and my home.