We hope that you have had a wonderful holiday season full of hope, comfort, and peace. As we approach the dawn of a new year, many of us take the opportunity to reassess our lives and to think about what we would like to do or accomplish.
It goes without saying that 2020 has been a year of unprecedented changes for us all. The Palm Air team would like to take this opportunity to say a sincere “thank you” to you, our valued clients. We truly value and are grateful for you all and we look forward to strengthening those relationships further in 2021. We aspire to continue into the new year with new ideas, improvements, more streamlined processes, expanded capabilities, and our fierce dedication to provide the best customer experience possible.
As is true for many of us, this year has not been without challenges. We must express our appreciation to the Palm Air team for persevering, adapting; and taking the necessary measures to ensure the safety of themselves, families, colleagues, and our valued clients. As we look towards 2021, many promising approaches are in the works in the effort to return our lives to normalcy. Until then, Palm Air will continue to be mindful of the situation and take the necessary steps to ensure the safety of our team and our clients.
On that note, we have also learned some valuable lessons this year. It has been a long-standing conviction of ours that our success depends on more than just the quality of our products. 2020 could not have made this any clearer. As such, we are more determined than ever to invest in our people. Palm Air is dedicated to expanding our training capabilities and nourishing our growing apprenticeship program come 2021.
All in all, we are grateful to our team, our clients, and our community for standing with us throughout this year. Together, let us go towards a promising, prosperous new year!
Steve Zonenstein came out this afternoon for a 6 month service call. He was fantastic! He explained everything he was doing and showed me how to deal with a clogged drain, which can be a problem at times. He was thorough, knowledgeable, professional and extremely pleasant. Very happy with the service call. Thank you, Palm Air.
Sean was great. Your company really is the best I have dealt with. He went over my entire system thoroughly and explained everything. Great service
I am very pleased with the Palm Air staff and service. From the office staff to the field techs everyone has been courteous, prompt and professional. I use Palm Air for my business and my home.